Your satisfaction is our top priority at www.bagsshopmart.com . If you are not completely happy with your purchase, we offer a straightforward return and refund policy.
Return Window:
You may return your item within 30 days of receiving your order.
Condition:
To be eligible for a return, items must be unused, in the original packaging, and in the same condition that you received them.
Return Process:
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. You will be responsible for the return shipping costs unless the item is defective or an error occurred on our part.
Refunds:
Once we receive and inspect your returned item, we will process your refund. The refund will be credited to the original payment method within 5-10 business days.
Exchanges:
If you wish to exchange an item for a different color, size, or style, please follow the return process and place a new order for the desired item.
Please note that certain items may be exempt from returns, such as final sale products or personalized items.
